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活動1：與 IRS 合作找出提高 IDTVA 案件處理效率的方法，以縮短處理時間。
活動2： 確定 IDTVA 案件處理時間過長所產生的系統性問題，並與 IRS 合作系統性地解決這些問題。
活動3：倡導 IRS 在 IRS 操作頁面上為 IDTVA 案件提供更具體的處理時間表。
活動更新
活動1: TAS continued to monitor the Identity Theft Victim Assistance (IDTVA) paper processing. TAS monitored IRS’s plans to address overaged inventory in IDTVA, which is currently at 84%. TAS recognizes resources were impacted by the Treasury’s Deferred Resignation Program. The IRS lost 259 trained employees who had the certain skillset needed to work IDTVA cases. The IRS is attempting to address staffing and training challenges. This activity is being closed and all FY2026 actions will be tracked under the new FY2026 Systemic Advocacy Objective which aligns to these efforts.
活動2： TAS Systemic Advocacy (SA) will monitor the five administrative recommendations made for improvements for the management of the Identity Theft Victim Assistance (IDTVA) inventory, which includes: prioritizing all IDTVA employees working identity theft cases, developing and implementing an initial screening process for IDTVA cases, exploring technologies such as automation and artificial intelligence, and developing tools to improve research capabilities and efficiency for IDTVA employees. The SA Revenue Protection (RP) Team will continue to monitor IDTVA Inventory and Joint Operations Center reports for reduction of IDTVA inventory and cycle times. The RP team also monitored TAS’s Phoenix system for Identity Theft submissions. TAS has identified potential systemic issues related to the processing of IDT and will continue this process. This activity is being closed and all FY2026 actions will be tracked under the new FY2026 Systemic Advocacy Objective which aligns to these efforts.
活動3TAS 密切關注針對 IDTVA 庫存管理提出的五項改進行政建議，其中包括：優先安排所有處理身分盜竊案件的 IDTVA 員工；制定並實施 IDTVA 案件的初步篩選流程；探索自動化和人工智慧等技術；以及開發工具以提高 IDTVA 員工的調查能力和效率。 TAS 將繼續監控 IDTVA 庫存和聯合行動中心報告，以減少 IDTVA 庫存和縮短處理週期。